The Government Huddle Podcast, hosted by Brian Chidester, is a thought leadership platform dedicated to exploring the intersection of technology, innovation, and government. Through engaging conversations with industry experts, public sector leaders, and policymakers, the podcast delves into topics like digital transformation, IT modernization, citizen experience, cybersecurity, and emerging technologies shaping the future of government. It offers listeners valuable insights into the challenges and opportunities governments face in an increasingly digital world, making it a go-to resource for professionals looking to stay informed about trends impacting the public sector.
Episodes
Friday May 14, 2021
Friday May 14, 2021
Dr. Lynda Davis, former Chief Experience Officer for the Department of Veteran’s Affairs joins the show to discuss some of her strategies and priorities as she rolled out CX programs for her stakeholders. We also discuss how the CX landscape is shifting, some of her predictions moving forward, and how the pandemic drove a focus on digital equity in her department.
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