Nelson Moe, Former Chief Information Officer for the Commonwealth of Virginia and Strategy Principal for Iron Bow Technologies joins the show to discuss some of the lessons he learned during his career as a technology leader in government. We also discuss how he went from being a submarine captain to a role in government technology, important considerations CIO’s should be thinking about regarding cybersecurity, and how the pandemic influenced his approach to partner and vendor relations.
Krista Kinnard, Chief of Emerging Technology at the United States Department of Labor joins the show to discuss some of the priorities she has in this position, and challenges that she faces, being the first person to occupy this job. We also discuss her thoughts on what emerging technologies can have the biggest impact on government, if she believes the metaverse will become a public sector focus, and best practices on driving adoption of digital technologies across an enterprise.
Bryon Kroger, Former Co-Founder and COO of the U.S. Air Force’s Kessel Run Program and the Founder and CEO of Rise8 joins the show to discuss why adopting a “think big, start small” strategy to software transformation is so important to success. We also discuss the story behind Project Kessel Run and how it has influenced other software factories across government, his thoughts on driving change at large bureaucracies, and what he believes needs to change for next-generation technologies to get into the warfighter’s hands faster.
Kelley Steven Waiss, Head of Workforce Innovation at ServiceNow and the author of the book “The Inside Gig: How Sharing Untapped Talent Across Boundaries Unleashes Organizational Capacity” joins the show to discuss the changes in the government workforce and predictions for the future. We also look at tactical ways that agencies can redistribute the talent they already have in their organization to eliminate some of the gaps they might have, how to identify employees that may want to expand their roles, and how technology has really changed an organization’s view on talent.
Tammy Barlette, a Mindset and Performance Expert and Retired Lieutenant Colonel and fighter pilot in the U.S. Air Force joins the show to discuss ways we can all work to be better leaders based on experiences she has had in the cockpit. She also discusses what separates the best of the best of the best in fighter pilot training, some of the more common issues she sees when working with people that they are struggling with from a mindset perspective, and how she deals with imposter syndrome.
Alex Bornyakov, Deputy Minister of Digital Transformation of Ukraine and the Head of the Diia City project joins the show to discuss why their digital efforts have been key to helping combat Russian aggression and how their focus has evolved from before the Russian invasion to the present. We also talk about what it is like to live in Ukraine on a day-to-day basis, their success in partnering with the private sector so rapidly and lessons learned that can help other governments, why cryptocurrency has been so vital to their strategy, and how they see blockchain becoming a mainstream government technology.
Dave Levy, Vice President of U.S. Government, Nonprofit, and Healthcare at Amazon Web Services (AWS) joins the show to discuss why some agencies still continue to struggle with cloud adoption due to cultural, budgetary and workforce constraints and how AWS is helping them overcome these challenges? We also discuss how the recent Executive Order on “Transforming Federal Customer Experience and Service Delivery” stands to reshape the way government agencies design and deliver services to the public and how agencies should approach their modernization efforts to meet the EO’s mandates.
Amber Chaudhry, Customer Experience Leader and Strategist at the U.S. Department of Housing and Urban Development & the Co-Founder of Muslim Americans in Public Service (MAPS) joins the show to discuss the need for government to focus on personalizing experiences at scale while still delivering empathy in every touchpoint. We also talk about some of her biggest challenges she has faced on delivering effective CX programs at various agencies and how data and human-centered design is at the heart of the programs she is rolling out at HUD.
Amanda Crawford, Chief Information Officer for the State of Texas joins the show to have a discussion about her state’s digital transformation journey, including where she draws inspiration for some of the projects she implements in the state and how they handled the massive influx of new residents during the pandemic. We also discuss how she ended up as a CIO after spending most of her career working in the legal field, what he has learned from other state CIO’s that she can bring into her own state, and why it is so important to leverage data to drive empathetic, digital citizen experiences.
Kelly Chase, Professional Confidence Coach and TV Personality from Netflix’s “Love is Blind” joins the show to talk about what being on a reality TV show taught her about vulnerability why it is such an important trait for leaders to possess. We also tackle the topic of imposter syndrome and ways to combat it, some common patterns she has seen with people she works with as they evolve their careers, and why it is so important to regularly put yourself in uncomfortable situations.