The Government Huddle with Brian Chidester
The One with the City of Los Angeles CSO

The One with the City of Los Angeles CSO

June 27, 2022

Greg Spotts, Chief Sustainability Officer of the City of Los Angeles’ Bureau of Street Services joins the show to talk about his thoughts on why sustainability has received even more focus over the past few years in both the public and private sectors than it had before. We also discuss how these programs can be key enablers for their stakeholders, why it is so important to make “smarter” streets, and his recommendations for cities looking to build more robust sustainability programs in the future.

The One with the Government of Canada CIO

The One with the Government of Canada CIO

June 14, 2022

Catherine Luelo, Chief Information Officer for the Government of Canada joins the show to discuss how she is refreshing Canada’s digital strategy and improving government’s use of data. We also discuss her time as CIO at Air Canada when she navigated arguably the hardest period of time the global commercial aviation industry has ever faced with the pandemic, the risks and rewards of digital transformation, and the push to establish single digital identities for Canadians in support of their citizen experience priorities.

The One with the Genesys CX Strategist

The One with the Genesys CX Strategist

June 2, 2022

Dr. Natalie Petouhoff, Customer and Employee Experience Strategist at Genesys & WSJ Best Selling Co-Author of “Empathy in Action” joins the show to discuss how government organizations can personalize experiences at scale while still delivering empathy in every touchpoint through technology. We also introduce the concept of Experience as a Service (EaaS) and how it will disrupt the new normal, ways that the concepts in her book relate to the recent executive order including human-centered design, and the legacy she hopes to leave on CX with this book.

The One with the GovTribe Co-Founder

The One with the GovTribe Co-Founder

May 27, 2022

Nate Nash, Senior Vice President at GovExec and Founder of GovTribe joins the show to discuss some of the latest trends happening in government contracting and ways for organizations to respond effectively to some of the changes. We also discuss the risky origin story of GovTribe, his latest research into IDIQ consumption and competition, and how to use data to get ahead of the RFP cycle.

The One with the Canalys Chief Analyst

The One with the Canalys Chief Analyst

May 20, 2022

Jay McBain, Chief Analyst at Canalys for Channels, Partnerships and Ecosystems, keynote speaker, author and recently named a Top 8 Global Influencer by Channel Partners joins the show to discuss why the next decade of the channel ecosystem will be pivotal as the technology industry undergoes a major transformation. We also talk about how marketplace are going to disrupt the current model, the importance of “orchestration” and the growth that could bring to companies, and what governments need to do to adapt to all of this change.

The One with the Former NHL Defenseman

The One with the Former NHL Defenseman

May 7, 2022

Karl Alzner, former National Hockey League defenseman with the Washington Capitals and Partner Manager at ThunderCat Technology joins the show to talk about lessons that he learned during his career in the NHL and how they have translated to his new role in the government space. We also discuss why he decided to move into the public sector industry, what it takes to have staying power in challenging environments, and shares what some of the growing pains have been during his transition.

The One with the WalkMe VP

The One with the WalkMe VP

April 25, 2022

Billy Biggs, Vice President of Public Sector at WalkMe joins the show to discuss his views on the state of the customer and employee experience landscapes in government. We also talk about how the pandemic has impacted procurement in the public sector, he illustrates the importance of data for CX strategy, and his thoughts on hiring as we navigate what some are calling the “Great Resignation.”

The One with the Former FCC CIO

The One with the Former FCC CIO

April 12, 2022

Francisco Salguero, Digital Acceleration Architect at Salesforce and Former Chief Information Officer at Federal Communications Commission joins the show to discuss why technology is not the most important aspect to government digital transformation. We also talk about the impact Brazilian Jiu-Jitsu has had on his career, his advice to industry as they engage public sector leaders, and some of the non-technical challenges he faced sitting in the CIO role.

The One with the WeWork Federal Chief

The One with the WeWork Federal Chief

April 1, 2022

Daniel Mathews, Head of the Federal Government Practice at WeWork and the Former Commissioner of GSA’s Public Buildings Service joins the show to discuss how the pandemic and telework has changed the landscape of Federal real estate. We also discuss how WeWork is supporting data-driven decisions on the government’s building footprint, how the internet of things can support workplace evolution, and his thoughts on the future of work in government.

The One with the DISA Deputy Director

The One with the DISA Deputy Director

March 22, 2022

Major General Garrett Yee, Deputy Director at the Defense Information Systems Agency (DISA) joins the show to discuss his career in the United States Army and tough lessons he has learned along his journey. We also talk about what pulled him into military service, his priorities for the agency as it evolves, and his thoughts on what the biggest challenge the industry is facing right now and into the future.

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