Jeremy Rissi, Vice President of Global Public Sector at Splunk joins the show to discuss some of the key findings from their most recent report, “The State of Data Innovation 2021.” We also discuss ways global government organizations are using data to improve daily decisions and actions in every aspect of their mission, characteristics that make organizations data-centric leaders, and his recommendations in helping your organization become more information-driven.
Shubhi Mishra, Chief Executive Officer at Raft joins the show to talk about how her company is changing the way government and defense organizations innovate by bridging the gap between humans and data. We also discuss how will remote work will play a part in the diversification of the workforce, advice for companies that want to be more than just another technology vendor to their customers, and her thoughts on whether this acceleration of DX during the pandemic is here to stay.
Jordan Sun, Chief Innovation Officer for the City of San Jose, CA joins the show to talk about how he ended up in government and what it’s like supporting citizens in the heart of Silicon Valley. We also discuss his work with the U.S. Army in Afghanistan supporting crisis response in the face of Taliban and ISIS attacks, how data is allowing him to personalize his service interactions with citizens, and how digital equity is key to the future of San Jose.
Pavan Pidugu, Chief Technology Officer for the Department of Transportation’s Federal Motor Carrier Safety Administration joins the show to talk about how data is changing the landscape of his organization. We also discuss his experience joining the government during the pandemic after leaving an executive role at Wal-Mart, how his background in CX has helped him in his current role, and what his technology priorities are for FMCSA over the next few years.
Dovarius Peoples, Chief Information Officer at the U.S. Army Corps of Engineers joins the show to discuss how he is helping his organization become more data-driven through cloud modernization. We also discuss the cybersecurity challenges he faces in the role as the Corps adopts zero trust, how he manages the information needs of such a diverse, multi-theater organization, and how IoT is supporting mission outcomes.
Youssef Kalad, former Director of Smart Cities for the State of New York & Program Director for NYCx joins the show to discuss how governments can more effectively leverage technology to support their citizen. We also explore the rise in cyber considerations IoT and digital services and how governments are navigating these challenges.
Marc Hausman, CEO of Strategic Communications Group joins the show to discuss some of the key pillars of thought leadership campaigns when targeting government buyers that are more “enlightened” than ever before. We also explore some of the ways to deploy successful agency based marketing campaigns to the public sector, the best types of assets marketers should be prioritizing right now, and what marketers can expect in the coming 12 months.
Aidan Feldman, Director of Technology for the Technology Transformation Service at GSA joins the show to discuss how his team is support the digital maturity of the U.S. Federal Government through emerging technology adoption. We also explore the role digital equity plays in his strategy, ways TTS is using data to drive modernization, and why how service design needs to be at the heart of government innovation.
Laila Al Hadhrami, head of the national smart cities program from the Government of Oman joins the show to discuss how her smart city strategy impacts the overall Oman Vision 2040 agenda. We also explore ways that Hong Kong and other global cities have inspired their strategy, how security and AI impacts their IoT and data ecosystem, and what she sees as the future of smart cities globally.
Oswaldo Mestre Jr., Chief Service Officer for the City of Buffalo, NY joins the show to discuss how the pandemic impacted citizen service delivery in the new normal. We also explore how he is looking to prioritize resilience as he builds out his future CX strategies, what collaboration looks like with his CIO and CTO at City Hall, and how data is playing a pivotal role in bringing inclusion and digital equity to the citizens of Buffalo.