The Government Huddle with Brian Chidester

162: The One with the Qualtrics CX Leaders

Jordan See, Head of Government Relations & Emilee Lehenbauer, VP of the Federal Civilian Business at Qualtrics Federal join the show to discuss the state of CX in the Federal government and deep dive into the impact that the impending Government Services Delivery Improvement Act will have on agencies. We also talk about how this guidance builds on previous legislation and how it will help improve the reporting on progress that was evident in the recent U.S. GAO report.

161: The One about Military Values in Government Contracting

Matthew Thompson, Former Army Ranger and the Chief Revenue Officer at Socure joins the show for a special Veteran’s Day episode to discuss the importance of weaving military values into the culture of an organization. He also shares some stories from his time serving and what these values have done for him over his life and career.

Breaking the Huddle: How is Generative AI Transforming Government Operations?

Alex Adamczyk, Vice President of Advanced Analytics & AI at LMI joins Breaking the Huddle to help us understand some of the most beneficial use cases for generative AI in agencies, how LMI utilizes generative AI with their platform LIGER™, and outlines some of the challenges that governments have encountered in adopting the technology. PLUS, he tells us the one thing that governments should know about Gen AI as they look to the future.

160: The One about Government's IDV Evolution (Part Three)

Kim Sutherland, Vice President of Fraud and Identity Strategy at LexisNexis® Risk Solutions joins the show to share her vision for the future of government services when it comes to closing the digital divide while ensuring security & transparency. We also discuss how AI and machine learning can help defeat both mass scale fraudsters and more advanced criminal enterprises effectively and how that translates into strategic value in support of the underserved populations needing to be verified.

159: The One about Government's IDV Evolution (Part Two)

Linda Miller, the Former Deputy Director for Pandemic Response Accountability Committee and Founder and CEO of the Audient Group, and Amy Crawford, Director of Market Planning for Fraud and Identity Services at LexisNexis Risk Solutions join the show to discuss the real cost of security threats by uncovering the true impact to residents and government organizations. 

158: The One about Government's IDV Evolution (Part One)

James Lee, Chief Operating Officer for the Identity Theft Resource Center & George Freeman, a Senior Technical Leader for LexisNexis Risk Solutions join the show to uncover emerging threats in the digital identity space that are impacting government agencies and constituents. They also shed light on ways agencies can protect the digital equity of constituents and support their own organizational operations.

157: The One with the Election Security Cyber Expert

Jim Richberg, Head of Cyber Policy and Global Field CISO at Fortinet & the former US National Intelligence Manager for Cybersecurity joins the show to discuss the biggest barriers or challenges to improving the election security. We also talk about the primary concerns that voting officials have going into this year’s election and he provides last-minute advice that election officials can do right now leading into November.

156: The One with the Education Industry Experts

Taylor Parry & ​​Brian Eschbacher, consultants and experts in the education space join the show to discuss some of the biggest trends impacting the industry including how declining birth rates are impacting enrollment and funding. We also discuss the trickle down effect this has on programs like social security and medicare and the advice they would give to policymakers and government leaders who want to ensure that their governments are prepared for the challenges of tomorrow.

155: The One with the TSA Contracting Officer

Aubrey Gainfort, Contracting Officer at Transportation Security Administration the host of the podcast, Breaking the Standard, joins the show to talk about the best ways for companies to be successful at the end of the Federal fiscal year. We also discuss common mistakes she sees companies make during the procurement process, she explains the dynamics between contracting officers and program leaders, and we deep dive into ways companies can stand out in this crowded marketplace.

154: The One with the Centre for Public Impact Executive Director

Adrian Brown, Strategic Advisor and the Former Executive Director for the Centre for Public Impact joins the show to discuss why long-term, strategic thinking is essential for governments, especially in the face of dynamic challenges and technological disruptions. We also define the key barriers that governments face when trying to adopt this approach and how they overcome these challenges. Plus in light of the upcoming US election, we talk about how governments can ensure that long-term policies are not derailed by short-term political cycles and changes in leadership.