The Government Huddle Podcast, hosted by Brian Chidester, is a thought leadership platform dedicated to exploring the intersection of technology, innovation, and government. Through engaging conversations with industry experts, public sector leaders, and policymakers, the podcast delves into topics like digital transformation, IT modernization, citizen experience, cybersecurity, and emerging technologies shaping the future of government. It offers listeners valuable insights into the challenges and opportunities governments face in an increasingly digital world, making it a go-to resource for professionals looking to stay informed about trends impacting the public sector.
Episodes
Friday Jun 14, 2024
Friday Jun 14, 2024
Justin Davis, Associate Chief of Customer Experience at State of Indiana Department of Workforce Development (DWD) joins the show to discuss how artificial intelligence is changing how the agency is supporting the state’s resident experience and service delivery. We also talk about his approach to effectively drive programmatic change within an organization and what it will take to deliver predictive digital experiences to all citizens.
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