The Government Huddle Podcast, hosted by Brian Chidester, is a thought leadership platform dedicated to exploring the intersection of technology, innovation, and government. Through engaging conversations with industry experts, public sector leaders, and policymakers, the podcast delves into topics like digital transformation, IT modernization, citizen experience, cybersecurity, and emerging technologies shaping the future of government. It offers listeners valuable insights into the challenges and opportunities governments face in an increasingly digital world, making it a go-to resource for professionals looking to stay informed about trends impacting the public sector.
Episodes
4 days ago
4 days ago
Courtney Kay-Decker, Deputy Chief Experience Officer at the Internal Revenue Service joins the show to discuss some of the biggest barriers to modernizing the IRS’s digital experience, and how is the organization is working to overcome them. We also talk about how the IRS defines success when it comes to modernizing its digital experiences for citizens and the role personalization plays in the IRS's digital engagement strategy.
Comments (0)
To leave or reply to comments, please download free Podbean or
No Comments
To leave or reply to comments,
please download free Podbean App.